Conflict management, negotiations, the art of saying 'no' tactfully and how to be an empathic leader
we teach mindful communication
to it MANAGERS
Case studies from fellow IT-managers and professionals
Great community, networl & support
Interactive online instruments to help you study
#practice #casestudies #networking #community
Best international communication practices
our main focus is you
Department Managers, and C-level Managers
Founders, Entrepreneurs and Business Owners
Project Managers, Product Managers, Team-leads
About us
Serial Startup Founder (IT Startups in education, statistics, fintech)
Crisis-consultant,
University Professor
Crisis-consultant,
University Professor
Yuri Klimenko
CEO of Soft Skills Labs,
ex-Product Manager.
ex-Deloitte Consultant,
University Professor
ex-Product Manager.
ex-Deloitte Consultant,
University Professor
Alexandra
klimenko
klimenko
Together we have more than 20 years of experience leading and managing teams of IT specialists.
We are eager to give our best practices to your IT managers.
We are eager to give our best practices to your IT managers.
our main focus
1
2
Build trust & reduce burnout in your team
3
4
Negotiate without manipulation with employees and colleagues
5
Establish communication with related departments in cross-functional tasks
6
Increase the loyalty of colleagues, stakeholders through communication
Conflict management in teams
Prevent problems through improved communication
Be empathic and humane manager. Provide more effective results.
online simulators
We have been using simulations in training for a long time. With us, you consolidate your skills by immersing yourself in the history of the characters. All simulations are based on real cases.
Our students describe simulations:
It's addicting, the most interesting homework I've ever done
I couldn't get away yesterday until I found out how it ends!
Never did any "homework" on courses, but this one is more fun than an exercise
Individual skills asessment
your soft skills. measured to evolve.
FInd your weak spots- define you next goal
- receive personalized feedback
Community: networking and support
We have a large community of former students. It is a great place to discuss a fresh communication case or share your point of view.
Networking sessions and webinars help us stay in touch all over the globe.
We have a large community of former students. It is a great place to discuss a fresh communication case or share your point of view.
Networking sessions and webinars help us stay in touch all over the globe.
Community: networking and support
We have a large community of former students. It is a great place to discuss a fresh communication case or share your point of view.
Networking sessions and webinars help us stay in touch all over the globe.
We have a large community of former students. It is a great place to discuss a fresh communication case or share your point of view.
Networking sessions and webinars help us stay in touch all over the globe.
8 years
5000+
15+ corporate clients
Both small and large companies benefit from our system
University based
We are currently located in 5 different countries on 2 continents.Join us to grow our geography!
Our own network
clients
Teaching studends as faculty members and supporting research
Have questions? Let's chat!