Soft Skills Lab
Learn a conscious approach to communication for successful management and relationship building
50+ corporate clients
9 years
of communication research
7000+
people trained in our approach
6 programs
in collaboration with universities
70%
of classes consist of practice
What do we mean by Conscious Communication?
Conscious communication is the ability to understand the true motives and context of interactions, and to manage the conversation purposefully to achieve the desired outcome.
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Strategies for positive outcomes
We help you develop concrete steps that will allow you to reach your goals in any negotiation.
We help you develop concrete steps that will allow you to reach your goals in any negotiation.
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Tailored solutions
We create approaches that take into account your unique work situation, ensuring maximum results.
We create approaches that take into account your unique work situation, ensuring maximum results.
In-depth conflict analysis
Instead of superficial solutions, we explore the root causes of conflicts and teach you how to resolve them effectively.
Instead of superficial solutions, we explore the root causes of conflicts and teach you how to resolve them effectively.
Enhance your communication confidence
Before Training:
I felt pressured to give a discount because the client said they'd go elsewhere!
AK
Fear of defending your interests
Overlooking risks and opportunities
Negotiating on autopilot
After Training:
Confidently protect your interests
Spot risks and seize opportunities
BE
But now, this deal isn't profitable for us...
Communicate with clarity and purpose
At Soft Skills Lab, we help you always know what to say, when to say it, and why
BE
How did you retain that client without offering a discount?
I recognized their attempt to pressure me, addressed the issue openly, and we reached an agreement. Closed the deal at full price!
AK
Effective Communication as a learnable skill
Effective communication isn't a matter of chance, a natural gift, or just intuition. It's a clearly structured system that you can learn and master.
Founders of Soft Skills Lab
Collectively, we have over 20 years of experience in team management, conflict resolution and negotiation. About 70% of this experience comes from working in IT companies of various sizes. We used this expertise to develop a communication methodology, which we tested with over 7000 student cases.
Yuri Klimenko
- Serial startup founder (IT startups in education, statistics, fintech), former CTO
- Crisis-consultant and professional negotiator
- University Professor
Alexandra Klimenko
- CEO of Soft Skills Lab
- Ex-сonsultant at Deloitte, ex-product manager at startups
- University Professor
Alexandra on Linkedin
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For companies and teams
Corporate Training
Customized programs to meet your organization’s specific challenges, designed for teams and leaders at all levels.
Conscious Conflict Management for C-Level Executives
For senior executives
Advanced strategies for managing complex, high-stakes conflicts. Designed for leaders with significant experience who need to navigate critical organizational challenges.
Products
Conscious Negotiations
Improve your negotiation skills to strengthen partnerships and secure better deals. Tailored to different levels, from mid-management to executives, with a focus on practical, results-driven tactics.
For all career levels
For mid-level managers
Conscious Conflict Management for Leaders
Build conflict resolution skills to keep your team productive and drive business success. Ideal for team leads and project managers handling day-to-day team dynamics.
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Read more
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Customer Reviews
Anna Kon
Head of research в Joom Facebook
"The only thing I regret is not starting to work on communication earlier"
Before, I saw difficult conversations as a source of stress. Now, they are just tasks with conditions and solutions. Daily negotiations and conflict resolution have become manageable and less stressful.
Before, I saw difficult conversations as a source of stress. Now, they are just tasks with conditions and solutions. Daily negotiations and conflict resolution have become manageable and less stressful.
Anastasia Karpova
Editor-in-Chief at HBR, ex-Forbes
"The lessons helped me change my approach to communication in the corporate world"
Despite being confident in negotiations, I struggled in the corporate environment. After the course, I developed better strategies to communicate with people in different roles.
Despite being confident in negotiations, I struggled in the corporate environment. After the course, I developed better strategies to communicate with people in different roles.
Innokentiy Bodrov
Product Manager at Finom Bank
"I successfully handled manipulations from my former employer and secured a significant salary and position upgrade"
The course gave me the skills to manage complex situations during my job transition.
The course gave me the skills to manage complex situations during my job transition.
Ivan Rublev
Senior Backend Engineer at IDV
"The negotiation preparation system allowed me to confidently negotiate my exit with a favorable financial package"
I’m grateful to the team for their systematic approach, clear delivery, and scientifically backed methods.
I’m grateful to the team for their systematic approach, clear delivery, and scientifically backed methods.
Ilya Polyak
Lead Designer at Kleene.ai
"I learned how to read between the lines and confidently protect my interests"
Now, I feel secure in any negotiation, thanks to the practical techniques from the course.
Now, I feel secure in any negotiation, thanks to the practical techniques from the course.
Alexey Sumin
Lead Developer at Mitgo
"Negotiations now feel like a chess game"
The course taught me how to anticipate moves and manage negotiations with ease.
The course taught me how to anticipate moves and manage negotiations with ease.